Terms of Service

Last updated: 19 March 2026

1. Definitions and Scope

These Terms of Service (hereinafter the "Terms") govern access to and use of the Praxyo platform (hereinafter the "Service" or "Platform"), provided by Praxyo S.r.l., with registered office at Via dell'Innovazione 42, 20100 Milan (MI), Italy (hereinafter "Praxyo" or the "Provider").

"User" means any natural or legal person who accesses the Platform, creates an account or uses the Service. Use of the Platform implies full acceptance of these Terms. If the User does not accept these Terms, they must not use the Service.

2. Registration and Account

To use the features of the Platform you must create an account by providing accurate, complete and up-to-date information. The User is responsible for:

✓Keeping their login credentials (email and password) confidential.
✓Promptly notifying Praxyo of any unauthorized use of their account.
✓Ensuring that all information provided is truthful and up to date.
✓Not sharing their credentials with unauthorized third parties.

Praxyo reserves the right to suspend or delete accounts that violate these Terms or that remain inactive for more than 12 consecutive months.

3. Description of the Service and License to Use

Praxyo is a SaaS (Software as a Service) platform for managing projects, tasks, time tracking and expenses, powered by artificial intelligence. The Provider grants the User a non-exclusive, non-transferable and revocable license to use the Service, limited to the duration of the contractual relationship.

The User undertakes to:

✓Use the Service solely for lawful purposes and in accordance with these Terms.
✓Not attempt to decompile, disassemble or reverse engineer the software.
✓Not use the Service to transmit content that is illegal, harmful, defamatory or that infringes third-party rights.
✓Not intentionally overload the Platform's infrastructure.

4. Plans, Payments and Billing

Praxyo offers several subscription plans, including a free plan with limited features. Paid plans are subject to the following conditions:

✓Billing: subscriptions are billed monthly or annually, depending on the chosen plan. Annual billing includes a discount compared to the monthly rate.
✓Payment methods: credit card, debit card or other methods indicated on the Platform. Payments are handled through PCI-DSS certified providers.
✓Automatic renewal: subscriptions renew automatically at expiry, unless cancelled at least 7 days before the renewal date.
✓Refunds: Praxyo offers a free trial period. After subscribing to a paid plan, no refunds are provided for partially used periods, except as required by applicable law.
✓Price changes: Praxyo reserves the right to change plan prices with at least 30 days' notice. Changes do not apply to the current billing period.

5. Proprietà Intellettuale

All intellectual property rights relating to the Platform, including software, design, trademarks, logos, texts and content, are the exclusive property of Praxyo S.r.l. or its licensors.

Content uploaded by the User to the Platform (projects, tasks, files, comments) remains the property of the User. The User grants Praxyo a limited license to process such content solely for the purpose of providing the Service (for example, for artificial intelligence features).

6. Limitation of Liability

The Service is provided "as is" and "as available". Praxyo endeavors to ensure the highest availability and reliability of the Platform, but does not guarantee that the Service will be free of errors or interruptions.

To the extent permitted by applicable law, Praxyo shall not be liable for:

✓Indirect, incidental, consequential or punitive damages arising from the use of, or inability to use, the Service.
✓Loss of data caused by events beyond Praxyo's reasonable control.
✓Service interruptions due to scheduled maintenance, notified with adequate notice.

Praxyo's total liability to the User shall in no case exceed the total amount paid by the User in the 12 months preceding the event giving rise to the claim.

7. Termination and Cancellation

The User may delete their account at any time from the Platform settings. In case of cancellation:

✓Access to the Platform will be deactivated immediately.
✓The User's data will be retained for 30 days, during which the User may request its export.
✓After the 30 days, the data will be permanently deleted, without prejudice to retention requirements provided by law.

Praxyo reserves the right to terminate the contract and suspend access in the event of a serious breach of these Terms, upon written notice to the User.

8. Governing Law and Jurisdiction

These Terms are governed by Italian law. For any dispute arising from the interpretation or performance of these Terms, the Court of Milan shall have exclusive jurisdiction, without prejudice to the mandatory rights of the consumer under applicable law.

For any questions regarding these Terms of Service, contact: legal@praxyo.com.