Last updated: 19 March 2026
1. Data Controller
The data controller of personal data is Praxyo S.r.l., with registered office at Via dell'Innovazione 42, 20100 Milan (MI), Italy. For any privacy-related communication, you can contact us at the email address privacy@praxyo.com.
2. Dati Raccolti
Praxyo collects the following categories of personal data:
- ✓Identification data: name, surname, email address and phone number provided during registration or contact.
- ✓Usage data: information about the use of the platform, including access logs, pages visited, features used and preferences.
- ✓Technical data: IP address, browser type, operating system, device used, screen resolution.
- ✓Payment data: information about the payment method, handled by PCI-DSS certified third-party providers (e.g. Stripe).
- ✓Project data: content entered by the user in the platform (projects, tasks, comments, attached files).
3. Purposes of Processing
Personal data is processed for the following purposes:
- ✓Service delivery: account management, platform access, technical support.
- ✓Invoicing: issuing invoices and managing payments.
- ✓Service improvement: anonymized analyses to improve the user experience and the platform's features.
- ✓Communications: sending service notifications, updates and, with prior consent, promotional communications.
- ✓Legal obligations: compliance with obligations set by law, regulations or EU legislation.
4. Legal Basis for Processing
The processing of personal data is based on the following legal bases:
- ✓Performance of a contract: processing is necessary for the performance of the service contract entered into by the user (Art. 6.1.b GDPR).
- ✓Consent: for promotional communications and the use of non-essential cookies (Art. 6.1.a GDPR).
- ✓Legitimate interest: for service improvement and fraud prevention (Art. 6.1.f GDPR).
- ✓Legal obligation: to comply with tax and regulatory obligations (Art. 6.1.c GDPR).
5. Data Retention
Personal data is retained for the time strictly necessary to achieve the purposes for which it was collected:
- ✓Account data: retained for the entire duration of the contractual relationship and for 12 months after the account is deleted.
- ✓Billing data: retained for 10 years as required by Italian tax law.
- ✓Usage data: retained in anonymized form for statistical purposes.
- ✓Access logs: retained for 6 months for security purposes.
6. Data Subject Rights
Pursuant to Articles 15-22 of the GDPR, the user has the right to:
- ✓Access: obtain confirmation of the processing and access one's personal data.
- ✓Rectification: obtain the correction of inaccurate data or the completion of incomplete data.
- ✓Erasure: obtain the deletion of one's personal data (right to be forgotten).
- ✓Restriction: obtain the restriction of processing in certain cases.
- ✓Portability: receive one's data in a structured, machine-readable format.
- ✓Objection: object to processing based on legitimate interest.
- ✓Complaint: lodge a complaint with the Italian data protection authority (Garante per la protezione dei dati personali).
To exercise your rights, write to privacy@praxyo.com.
7. Cookie
Praxyo uses technical cookies necessary for the platform to function and, with prior consent, analytics and profiling cookies. For detailed information, please see our Cookie Policy.
8. Contatti
For any questions regarding this notice or the processing of personal data, you can contact the data controller at the following details:
- ✓Email: privacy@praxyo.com
- ✓Certified email (PEC): praxyo@pec.it
- ✓Registered office: Via dell'Innovazione 42, 20100 Milan (MI), Italy